Operationalizing

Peer Support

Integrating Peers and Recovery Coaches into clinical and non-clinical behavioral health teams.

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Training For Supervisors

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Operationalizing Peer Support

Peer based recovery support services in Washington State such as Certified Peer Counseling and Recovery Coaching has grown exponentially in the last five years.  These services have arisen as an enhancement to professionally- directed addiction and mental health treatment. Peer supports are also being integrated within allied human services, primary health care, the child welfare system, the criminal justice system, and the military/first responders.

With the onset of new services, there come new individuals to supervise.  With Peer Recovery Services, a new and even seasoned supervisor may have questions.  They may ask themselves

“How exactly do I supervise a peer in order to enhance their employment experience?”
“Are there right and wrong ways to supervise peers?”  

These questions are addressed in this training and so much more!

Of course, there are some considerations that are unique to peer workers and that is what Operationalizing Peer Support is all about.  We teach agencies how to integrate SUD/BH/MH Peers into clinical and non-clinical teams. This is an individualized and tailored trauma informed training that focuses on effective supervision strategies for people who supervise peers(mental health, addiction treatment and co-occurring disorders).  We can train on most any topic that has to do with supervision.  Below find some information on popular supervisory subjects we have trained on. Click the subject matter button to learn more about it:

Supervisor Subjects:

Supervision Strategies
PWA Check List
Link
PDF
SUD Peer Supports Update
Department of Health Affiliated Agency
Billng & Coding
Recovery Coach/CPC Training Process
Case Load Management
Training Manual
Standard Training Manual
Trauma Informed Supervision
Diversity
Who Can Supervise a Peer
Setting the Organizational Culture for Peers
Problem Gambling
Self-Care & Stress Management
Job Postings
Documentation
“I think the greatest mistake that could be made in guiding the delivery of P-BRSS(Peer Services) would be to assume that traditional models of clinical supervision within addiction treatment can be indiscriminately applied to the supervision of P-BRSS (Peer Services) delivery. If that occurs, peers providing recovery support service will be turned into little more than junior counselors and the potential vitality of that role and the broader role of community in long-term recovery will be lost. P-BRSS require a distinct role definition, different standards of practice, and different models of supervision.”  William L. White

Supervisor Tool Kits

Behavioral Health  Tool Kits

Tedtalks

The Essential Skills of the Best Supervisors
Supervision Essentials

We believe we should work hard in order to be happy, but could we be thinking about things backwards? In this fast-moving and very funny talk, psychologist Shawn Achor argues that, actually, happiness inspires us to be more productive.

Why Good Leader Make You Feel Safe
Simon Sinek

What makes a great leader? Management theorist Simon Sinek suggests, it's someone who makes their employees feel secure, who draws staffers into a circle of trust. But creating trust and safety — especially in an uneven economy — means taking on big responsibility. TEDTalks is a daily video podcast of the best talks and performances from ...

The Happy Secret to Better Work

We believe we should work hard in order to be happy, but could we be thinking about things backwards? In this fast-moving and very funny talk, psychologist Shawn Achor argues that, actually, happiness inspires us to be more productive.

TEDxMaastricht | "First why then trust"
Simon Sinek

Simon Sinek (@simonsinek) created a simple model, The Golden Circle, that codifies what makes the most inspiring people and organizations so successful and influential. Beginning as a student in anthropology, Simon Sinek turned his fascination with people into a

The 5 People You Need To Be Happy | TEDxUNO
Stacey Flowers

Everyone wants to be happy, but we often don't know how to actually achieve it. Having a supportive network helps but here are the 5 specific people that we all need in our lives to be happy. Stacey Flowers is an international speaker, business strategist, and author known for connecting happiness to peak performance. Stacey holds a Bachelor ...

Speaking Up Without Freaking Out | TEDxPaloAlto
Matt Abrahams

In this informative and captivating TEDx talk, Matt Abrahams offers practical solutions to handle communication anxiety and provides tools to empower all of us to confidently share our ideas and stories. Matt Abrahams is a passionate, collaborative and innovative educator, author and coach. At Stanford University’s Graduate School of Business ...

Become the Best Supervisor in the Building
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Tips for New Supervisors

The Power of Vulnerability
Brene Brown

Brené Brown studies human connection -- our ability to empathize, belong, love. In a poignant, funny talk, she shares a deep insight from her research, one that sent her on a personal quest to know herself as well as to understand humanity. A talk to share.

Employers' Right and Responses

Reasonable accommodation is any modification or adjustment to a job or the work environment that will enable an applicant or employee with a disability to participate in the application process or to perform essential job functions. Reasonable accommodation also includes adjustments to assure that an individual with a disability has rights and privileges in employment equal to those of employees without disabilities.

What's FMLA?
FMLA Explained

Keep in mind, none of us here at Career Contessa are government employees nor lawmakers. Use this as a resource to teach yourself the basics. From there, speak with your HR manager or employer to know your personal qualifications before taking any leave.